• This product comes with a 1-year warranty which covers manufacturing defects, inherent termites & borer issues.
• For upholstered products, the warranty applies to the frame, mechanisms, if any.
• This limited warranty does not apply to the following:
o Normal wear & tear of the product over prolonged use.
o Small cuts, scratches, or damages due to wrong cleaning methods or impacts/accidents.
o Damage caused due incorrect installation/assembly by the customer.
o Damage owing to incorrect use or misuse by the customer.
o Damage due to fire after installation.
o Cracks developed due to displacement of the product.
o Fading due to direct exposure to sunlight.
o Decaying due to consistent exposure to water.
o Upholstery fabrics such as – but not limited to – covers have no warranty.
o Non-standard dry-cleaning procedures or use of harsh chemicals.
o Customer-Premises have been kept shut & or the product is in the original packaging or any other packaging/ covering which may cause the growth of mould etc. Studio Consilio (OPC) Pvt. Ltd will not be held accountable for such damages or conditions dealing to such damages.
• Accessories / 3rd party fittings & fixtures – viz. lights, wires, etc. – shall carry a warranty of maximum 3-months from the date of delivery.
• As per the industry standards, unevenness as per the tolerances allowable in relevant Indian Standard Codes is accepted widely. Unevenness can also be due to differences in floor & surface levels. This is not covered in warranty.